Who we are
This website is operated by WTE Limited (Wireless Technologies), Christchurch, New Zealand.
Our website address is: https://radio-dmr.com
WTE Limited designs and manufactures radio communication, telemetry and remote-control products.
Information we collect
We may collect personal information when you:
- contact us through a website form;
- send us an email;
- request product information, technical support or a quotation;
- download or enquire about WTE products;
- communicate with us regarding sales, support or business enquiries.
The information collected may include your name, company name, email address, telephone number and any information you choose to include in your enquiry.
We only collect personal information that is reasonably necessary for our business purposes. This is consistent with New Zealand Privacy Act requirements concerning collection of personal information.
How we use your information
We may use your personal information to:
- respond to enquiries;
- provide technical or product information;
- prepare quotations;
- provide customer and technical support;
- communicate with customers, distributors and business partners;
- improve our products, services and website;
- maintain appropriate business and support records;
- protect the security and operation of our website.
We do not sell personal information to third parties.
Contact forms and email
Information submitted through our website forms or sent to us by email is used to respond to your enquiry and provide the information or services you requested.
Messages may be retained where reasonably necessary for customer support, product support, commercial records, warranty matters or legal requirements.
Cookies and website information
Our website may use cookies and similar technologies required for normal website operation.
Cookies may be used to remember browser preferences, maintain website sessions, improve security and help us understand how the website is being used.
You can control or disable cookies through your web browser. Disabling some cookies may affect the operation of certain website features.
Website analytics
We may use website analytics services to understand general visitor activity, such as which pages are visited, approximate geographic region, browser type, device type and how visitors reached the website.
Where analytics services are used, information may be processed by third-party service providers on our behalf.
I would only include this section if you actually have analytics enabled. If you are using Google Analytics, Rank Math Analytics, Jetpack, Cloudflare Analytics or something similar, we should name it here.
Embedded content and third-party websites
Pages on this website may contain links or embedded content from third-party websites.
Embedded content may behave as though you visited the third-party website directly. Those organisations may collect information, use cookies or record your interaction with their services.
WTE Limited is not responsible for the privacy practices of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
Downloads
Our website provides product information, datasheets, user manuals, software and other downloadable material.
Our web server or hosting provider may record technical information when files are accessed, such as IP address, browser information, requested file and date/time of access. This information may be used for security, troubleshooting and website administration.
Who we share information with
We may disclose personal information to service providers where necessary to operate our website or business, including hosting providers, email providers, IT service providers and website security services.
We may also disclose information where required by New Zealand law or where reasonably necessary to protect WTE Limited, our customers, our systems or other persons.
We do not sell or rent personal information to third parties.
International processing
Some website, email, hosting or cloud service providers may store or process information outside New Zealand.
Where third-party providers are used, we take reasonable steps to use reputable providers and protect personal information appropriately.
How long we retain information
We retain personal information only for as long as reasonably required for the purpose for which it was collected, or where retention is required for legitimate business, warranty, accounting, security or legal purposes.
Technical website logs may be retained for a limited period for security and troubleshooting purposes.
Security
We take reasonable technical and organisational measures to protect personal information from loss, unauthorised access, modification or disclosure.
However, no internet-based service or electronic communication system can be guaranteed to be completely secure.
Your privacy rights
Under the New Zealand Privacy Act 2020, you may ask us for access to personal information we hold about you and request correction if you believe that information is inaccurate.
To make a privacy request, contact us using the details below.
Marketing communications
If we send commercial electronic communications, we comply with applicable New Zealand requirements regarding consent, sender identification and unsubscribe facilities. New Zealand’s anti-spam rules require commercial electronic messages to satisfy consent, identification and unsubscribe requirements.
You may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.
Contact us
For questions about this Privacy Policy or requests relating to your personal information, contact:
WTE Limited
Christchurch, New Zealand
Email: info@wte.co.nz
Website: https://radio-dmr.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The current version will always be published on this page.